A Dashboard For Smarter Agent Onboarding

Web Dashboard
Agent Training
2026
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About the Project

This ATS dashboard is an onboarding and training platform designed to guide new agents from offer acceptance to their first sale. It combines structured journey stages, training content, tasks, progress tracking, badges, activity history, and support resources in one clear workspace.
Web Dashboard
Agent Onboarding
Training Platform
Laptop screen showing SpecBooks homepage with kitchen fixtures and featured product categories.

Challenge

The main challenge was turning a multi-stage onboarding process into a clear and motivating experience. New agents needed to understand what to complete next, track training progress, manage tasks, access resources, and stay engaged throughout licensing and sales preparation.
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SpecBooks logo with stylized circular dot design on black background.SpecBooks logo with stylized circular dot design on black background.

Our Process

Discovery

We explored the complete agent onboarding journey, required stages, training tasks, support needs, and progress milestones to define the dashboard structure.

Deliverables

User Needs
Business Goals
User Flow

Research

We reviewed employee onboarding, learning, and training platforms to understand effective patterns for progress tracking, tasks, achievements, and staged learning.

Deliverables

Competitors
UX Patterns
Market Study

UI/UX Design

We designed a structured dashboard with clear progress states, stage cards, activity updates, badges, training actions, and focused navigation.

Deliverables

Wireframes
UI Design
Design System

Web Dashboard Development

The experience was structured around onboarding stages, task completion, training modules, resources, achievements, activity history, and agent support.

Deliverables

Web App
CRM Workflow
Task Management

QA & Testing

We reviewed stage progression, task states, badges, navigation, training actions, and locked content to keep the onboarding journey clear and consistent.

Deliverables

Usability Test
UI Testing
Bug Fix

Results

The final dashboard gives new agents one organized place to manage their entire onboarding journey. Users can follow training stages, complete assigned tasks, monitor progress, earn badges, review recent activity, and understand exactly what comes next before becoming ready to sell.
Product types displayed: Outdoor lighting, lighted medicine cabinets & mirrors, kids room lighting, and bedroom lighting.Digital device on a table displaying the logo Sp Books with a play button in the middle.Tablet screen showing text: Design-Centric Kitchen Fixtures with a blue shop button.

Our Approach

We focused on making onboarding feel structured and easy to follow. Clear stage progression, visible completion states, focused actions, and achievement-based feedback help agents understand their progress while reducing confusion around training requirements and next steps.

Technologies

Figma Icon Technologies casestudy
Figma
Figma Icon Technologies casestudy
React
Figma Icon Technologies casestudy
Tailwind CSS
5/5 Review
“The dashboard gave our agents a much clearer way to follow onboarding, complete training, and understand what comes next. Progress, tasks, stages, and achievements are all easy to track, which makes the entire onboarding process feel more organized and manageable.”
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ATS Team

Other Case Studies

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