Refund & Cancellation Policy

Last updated: January 2026

This Refund & Cancellation Policy explains the terms related to cancellations, refunds, and payments for services provided by Tekbyt.

 

Who We Are

Tekbyt is a service based digital agency offering web design, web development, UI UX design, SEO, mobile app development, web applications, and related digital services.

Website: https://tekbyt.com

 

Service Nature

Tekbyt provides digital and custom services tailored to each client’s requirements. Because of the time, resources, and planning involved in digital services, refund eligibility depends on the stage of the project and work completed.

 

Project Cancellation

Clients may request cancellation of a project by contacting us through email or official communication channels.

Cancellation terms:

  • If the project has not started, a partial or full refund may be considered.
  • If work has already started, payments made for completed work, research, planning, or development are non-refundable.
  • If the project is near completion or completed, no refund will be issued.

 

Refund Policy

Refund requests are reviewed on a case-by-case basis.

Refunds may be considered only when:

  • Work has not yet started
  • Tekbyt is unable to deliver the agreed service
  • Duplicate payments were made accidentally

Refunds will not be provided for:

  • Change of mind after project initiation
  • Delays caused by lack of client communication or missing content
  • Services already completed or delivered
  • Third-party costs including hosting, domains, plugins, software licenses, or paid tools

 

Revision Policy

We provide revisions according to the agreed project scope and proposal.

Additional revisions or changes outside the approved scope may require additional charges.

 

Payment Terms

Clients may be required to pay:

  • Upfront deposits
  • Milestone-based payments
  • Final payment before project handover

Failure to complete payments may result in project suspension or delayed delivery.

 

Processing Refunds

If a refund is approved, it may take several business days to process depending on the payment provider or banking method used.

 

Contact Information

If you have questions regarding this Refund & Cancellation Policy, contact us:

Email: info@tekbyt.com
Website: https://tekbyt.com