Viewsoft is a modular platform designed to streamline technical drawing workflows through flexible, embeddable tools.
It offers powerful features like Takeoff for precise measurements, Web Viewer for real-time collaboration.
Whether used as standalone tools or integrated into existing platforms, Viewsoft enhances accuracy and productivity.
The Problem
1
Fragmented Tools
Users juggle between disconnected platforms, leading to inconsistent workflows.
2
Manual Takeoffs
Traditional measurement methods are prone to human error and inefficiency.
3
Poor Collaboration
Lack of real-time updates makes team alignment difficult, especially on large projects.
4
Limited Integration
Existing tools are hard to embed or adapt to custom workflows, slowing down operations.
The Goals
1
Modular & Embeddable Tools
Provide flexible components that work standalone.
2
Accurate Measurement Features
Enable users to take quick, precise measurements directly within their drawings.
3
Real-Time Collaboration
Support team feedback and markups in real-time to reduce delays and miscommunication.
4
Simplified Workflow
Design a user-friendly interface that brings clarity and speed to drawing-based tasks.
Design Process
Project Timeline
Empathize & Define
Understanding The User
Empathize
Focused on understanding challenges faced by professionals using technical drawings.
User Pain Points
Users struggle with disjointed workflows, manual processes, and lack of real-time collaboration.
User Needs
They want flexible, seamlessly integrated tools that require minimal technical effort.
Top Priorities
Real-time collaboration, space visualization, and multi-format support are essential.
Pain Points
Tool Switching
Using multiple platforms disrupts workflow and slows down productivity.
Inaccurate Estimates
Manual takeoffs lead to errors and inefficiencies.
No Live Collaboration
Teams can't view or update drawings in real time.
User Persona
John Stone
Age: 25
Occupation: Project Manager
Location: New York, USA
Tech Proficiency: Average
“John is a construction project manager who coordinates teams and reviews technical drawings. She values accuracy, efficiency, and seamless collaboration.”
Goals
Manage drawing reviews efficiently across teams.
Get accurate material estimates quickly.
Ensure smooth collaboration between onsite and office teams.
Personality
Introvert
Extrovert
Thinking
Feeling
Influences
Users need a tool that simplifies takeoffs with precision and speed.
Preferred Features
Wastes time switching between multiple tools.
Struggles with version control on shared drawings.
Finds manual measurements prone to error.
Empathy Map
We explored how professionals manage technical drawings and uncovered key pain points like tool switching and lack of real-time collaboration. These insights guided our user-focused design approach for Viewsoft.
Says
I wish all my tools worked together.
We waste too much time on manual measurements.
It’s hard to keep everyone on the same page.
Thinks
There has to be a faster, more accurate way to do this.
I need a solution my whole team can easily use.
Real-time updates would make collaboration so much easier.